Who is involved in a payment?

The sender

The sender approves the transfer. If that is you, you are responsible for comparing the currency, network, destination, identifier, amount, and fee before approval.

When you send from a personal wallet, your wallet signs the transfer. When you withdraw from a custodial service, the service approves the network transfer after accepting your request.

The recipient

The recipient supplies the payment request. They should state the exact currency and network, the receiving address, any required destination tag or memo, and the amount expected.

Only the recipient can confirm which networks their wallet or payment system supports. If their instructions are incomplete, ask them before buying or sending.

The wallet provider

A wallet app helps create addresses, protect keys, estimate network fees, and sign transfers. In a personal wallet, the provider supplies the software but should not control your recovery information.

Use the wallet maker's official support material for setup and device-specific questions. Support should never ask for your recovery phrase or private key.

The purchase provider

A purchase provider exchanges your card, bank payment, cash, or another method for cryptocurrency. It decides which locations, payment methods, currencies, networks, limits, and identity checks it supports.

The purchase provider may send directly to an external address or hold the currency in a hosted account. Its purchase fee is separate from a network fee, even when shown as one total.

The network

The cryptocurrency network checks and records the transfer. It does not know the purpose of your payment and normally cannot reverse a valid transfer. Network confirmations are evidence that the transfer has been recorded, not a promise from the recipient to deliver a product or service.

Who should answer what?

• Ask the recipient for the currency, network, address, tag or memo, amount, and required confirmation status.
• Ask the purchase provider about availability, identity checks, purchase costs, withdrawal support, and limits.
• Ask the wallet provider about wallet setup, fee controls, recovery, and how its confirmation screen works.
• Check an official network source when you need to verify network-specific behavior.

If two parties give conflicting network instructions, stop. Do not improvise a bridge or conversion during a payment. Ask for one complete set of destination details.